Refund policy

Refund Policy

At Gentle Chaos Club, your satisfaction matters to us. If something's not right with your order, we want to fix it.

What qualifies for a refund:

  • Items shipped incorrectly

 

  • Damaged or defective products

How to request one:
Contact us at support@gentlechaosclub.co within 30 days of your purchase date. Please include your order number and a short description of the issue, along with a photo if the item is damaged or defective this helps us resolve things faster.

A few things to note:

  • Refund requests submitted after 30 days may not be eligible.

 

 

  • To help your gear last, please follow the washing and care instructions included with your order improper care isn't covered under this policy.