Refund policy
Refund Policy
At Gentle Chaos Club, your satisfaction matters to us. If something's not right with your order, we want to fix it.
What qualifies for a refund:
- Items shipped incorrectly
- Damaged or defective products
How to request one:
Contact us at support@gentlechaosclub.co within 30 days of your purchase date. Please include your order number and a short description of the issue, along with a photo if the item is damaged or defective this helps us resolve things faster.
A few things to note:
- Refund requests submitted after 30 days may not be eligible.
- This policy may be updated periodically. The most current version is always available by contacting support@gentlechaosclub.co.
- To help your gear last, please follow the washing and care instructions included with your order improper care isn't covered under this policy.